Network access and the 30-day prompt

Confidant has a network access toggle so you can run fully offline if you prefer. But once a year, your subscription needs to be confirmed — so there's a 30-day re-check mechanism for offline users.

The toggle

Settings → Privacy & Security → Network → Allow network access

When on:

Confidant checks for app updates hourly
Confidant checks for AI model updates on launch
Confidant validates your license once a year (silently)

When off:

None of the above happens
Recording, transcription, note generation all keep working

This is a real toggle, not a "limited mode." The whole app is built to run offline.

Why the 30-day prompt exists

Your license is annual, which means once a year, Confidant needs to call our license server to confirm your subscription is still active. If your network is normally on, this happens silently — you never notice.

If your network is normally off, we still need to do that yearly check eventually. The 30-day prompt is the compromise: every 30 days you've been offline, Confidant pops a one-time dialog:

"It's been a while since Confidant checked for updates and model improvements. Would you like to check now?"

You have two options:

Check now — Confidant does a single network check (license + updates), then goes back to offline mode. Your network setting doesn't change.
Not now — dismiss the prompt. Confidant stays offline. The prompt won't reappear for another 30 days.

You can decline as many times as you want. The app will keep working. But:

What happens if the yearly license check fails

If a full year passes without a successful license check (whether you've been declining the 30-day prompt or your network has been spotty), Confidant will surface a warning:

"We couldn't verify your license. Updates are paused until you reconnect."

At this point:

Recording, transcription, and note generation all still work
You can't install new updates until the license check succeeds
The check will retry on its own when you reconnect, or you can force it from Settings → Account → License

Confidant doesn't go into "blocked" mode just because of one failed check. The check is a yearly confirmation, not a tight DRM leash.

Recommended setting

For most users: leave network access on. The footprint is tiny (three endpoints, no patient data) and you get updates and license checks for free. See Confidant's network footprint for what gets sent.

For users with regulatory or organizational requirements that prohibit network access from the workstation: turn it off. Use the 30-day prompt or manual check (Settings → Account → License) to do periodic validation.