Common questions and support documentation

Getting Started

Install Confidant, run through onboarding, and record your first session.

Privacy & Security

How Confidant keeps your session data on your device — and what that actually means.

Recording Sessions

Starting, pausing, stopping, and what happens to the audio.

Notes

Generating, editing, and finalizing SOAP and DAP notes.

Patients

Adding patients, case overviews, custom instructions, and per-patient settings.

Troubleshooting

Things that go wrong and how to fix them.

Billing & Licensing

Activation, renewal, update coverage, and payment.

App Updates

How updates work, when network access is needed, and how to control it.