Confidant writes notes on your own computer, sharing its memory and processor with everything else you have open. If a note that used to take a minute now takes five, start here.
Quick fixes
Close other heavy apps. Video calls, other AI apps, video editors and browsers with many tabs all compete for memory.
Restart Confidant. After a long day, a restart gives the AI a clean start.
Check your memory. Open Activity Monitor (Mac) or Task Manager (Windows) and look at Memory. If it's nearly full, your computer slows down a lot. Close apps until it drops.
Typical times
Rough times on a computer with 16 GB of memory:
Session | Standard model | Pro model |
Under 30 min | 15–40 sec | 30–90 sec |
30–60 min | 30–90 sec | 1–3 min |
60–90 min | 1–2 min | 2–4 min |
Over 90 min | 2–3 min | 3–6 min |
Your times depend on your computer's memory and graphics, not whether it's a Mac or PC. Less memory, or no dedicated graphics card on a PC, means slower notes. Sessions over 90 minutes take a little extra at the start while Confidant reads the transcript in parts, and the progress bar shows you where it is.
Not sure which model you're on? Open Settings › On-device AI › Models. The one in use is marked Active.
Still slower than this?
Try Standard. It's faster than Pro on the same computer, and notes are a little more concise. Open Settings › On-device AI › Models and click Use Standard. If it isn't downloaded yet, click Download now. The change applies to your next note.
Expect the first note to be slower. The AI loads into memory the first time after you open Confidant. Notes after that are faster.
Restart Confidant. It normally uses your Mac's graphics chip for speed. If something goes wrong, it falls back to the processor, which is much slower. A restart usually fixes it.
On a Windows PC without a dedicated graphics card, use Standard. Pro has to run on the processor there and can take many minutes per note.
Stuck or blank notes
If the note stops mid-sentence, wait 90 seconds. If the AI stops responding for that long, Confidant ends the attempt and shows an error. Restart Confidant and try again.
If a note comes back blank or cut off, click Regenerate. It's usually a one-off, and the next try typically works.
If it fails three times in a row on the same session, email [email protected] so we can look into it.