Confidant records from your computer's microphone. For telehealth sessions, it also records the call's audio by itself, so your client's voice is captured with nothing extra to install.
Picking your microphone
Most people never need to change this. Confidant uses your computer's default microphone (System default).
To pick a different one, open Settings › Sessions › Recording › Audio input and choose it from the list. If you switch between headsets often, picking one by name avoids surprises.
The first time you start a recording, your Mac or PC asks for microphone permission. Click Allow.
In person
Your computer's built-in mic is all you need. Set your laptop on a table or desk between you and your client, and Confidant picks up both voices.
A quiet room makes the biggest difference. Fans, white-noise machines and typing all show up in the recording.
Telehealth
When you start a telehealth session, if using headphones or an external mic, Confidant records your voice from your mic and your client's voice straight from the video call. It works with Zoom, Doxy, SimplePractice and any other video tool.
On a Mac, the first time: macOS asks you to allow Screen & System Audio Recording for Confidant. Despite the name, only the call's sound is captured. Nothing on your screen is recorded, and nothing leaves your computer. Turn on Confidant in System Settings, and recording starts once it's on.
Headphones help here. They keep your client's voice out of your mic, so each voice is recorded once and the transcript is cleaner. Without headphones, turn your mic's input level down a little in your computer's sound settings.
Checking it's working
While you record, the session panel shows a live level meter. If you talk and it doesn't move, the wrong mic is selected or your mic is muted in your computer's settings.
If you switch microphones, stop and restart the recording. Confidant keeps the mic it started with.